This Privacy Policy explains how Blake Craigie may collect, use, disclose, and retain information when you visit blakecraigie.com, purchase a product, contact customer service, or otherwise interact with our online store.
INFORMATION YOU PROVIDE
When you place an order or communicate with us, you may provide information such as:
Your name
Email address
Telephone number
Billing information
Shipping address
Order details
Purchase information
Customer service messages
Return or refund information
Other information you voluntarily provide
INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, certain technical information may be collected automatically.
This may include:
IP address
Browser information
Device type
Operating system
Pages viewed
Website activity
Approximate visit time
Referring pages or websites
Shopping activity
This information can help us understand how customers use our website and improve store performance.
HOW WE USE INFORMATION
We may use personal information for purposes such as:
Processing orders
Confirming payments
Preparing products for shipment
Providing delivery and tracking updates
Communicating about purchases
Providing customer support
Handling returns and exchanges
Processing refunds
Preventing fraud and unauthorized transactions
Improving website performance
Understanding customer activity
Maintaining business records
Complying with legal requirements
Providing marketing communications where permitted
PAYMENT PROCESSING
Payments may be processed through third party payment providers.
These companies may collect the information necessary to authorize and complete a payment.
Blake Craigie generally does not directly store complete credit card or debit card numbers.
COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to support website functions and improve user experience.
Cookies may be used to:
Remember shopping preferences
Maintain shopping cart functions
Analyze website traffic
Understand customer behavior
Measure advertising performance
Support website security
Improve site functionality
You can usually manage cookies through your browser settings.
Some website features may not work properly if certain cookies are disabled.
HOW INFORMATION MAY BE SHARED
We may share information with service providers that help us operate our online store.
These may include:
Payment service providers
Shipping carriers
Order fulfillment partners
Website hosting providers
Analytics services
Advertising services
Customer service platforms
Fraud prevention providers
Technology service providers
We may also disclose information when required to comply with applicable law, respond to valid legal requests, investigate suspected fraud, or protect our business, customers, and legal rights.
DATA RETENTION
We may retain information for as long as reasonably necessary for the purpose for which it was collected.
This may include keeping information for order records, customer support, accounting, tax requirements, fraud prevention, dispute resolution, and legal compliance.
INFORMATION SECURITY
We use reasonable administrative and technical measures intended to protect personal information.
However, no online system or method of electronic storage can guarantee complete security.
PRIVACY REQUESTS
Depending on where you live, applicable privacy laws may give you rights regarding your personal information.
These may include rights to request access, correction, deletion, or certain restrictions regarding how your information is used.
To make a privacy related request, contact:
blakecraigie@gmail.com
We may need to verify your identity before completing certain requests.
THIRD PARTY SERVICES
Our website may include links or services provided by other companies.
Those companies may have their own privacy policies and practices.
Blake Craigie is not responsible for the privacy practices of websites or services that we do not control.
CHANGES TO THIS POLICY
We may update this Privacy Policy when our business practices, technology, services, or legal requirements change.
The latest version will be posted on blakecraigie.com.
PRIVACY CONTACT
Email: blakecraigie@gmail.com
Website: blakecraigie.com